Midland Credit Executive Leadership

A portrait photo of Ryan Bell

Ryan Bell
President

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A portrait photo of Sarah Cosgrave

Sarah Cosgrave
SVP Corporate and Government Affairs

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A portrait photo of Addison Crawford

Addison Crawford
Chief Compliance Officer/General Counsel

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A portrait photo of Monique Dumais-Chrisope

Monique Dumais-Chrisope
Chief Information Officer

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A portrait photo of Darin Herring

Darin Herring
SVP Operations, Americas

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A portrait photo of Kaushik Kundu

Kaushik Kundu
SVP Strategy and Analytics, and Chief Analytics Officer

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A portrait photo of Mike Merle

Mike Merle
Chief Financial Officer

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A portrait photo of Ajit Singh

Ajit Singh
Chief People Officer

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A portrait photo of Jaison Thomas

Jaison Thomas
Managing Director, India

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Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  K. F.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  J. L.–  

Very helpful, organized and attentive.

–  D. B.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  V. M.–  

Knowledgeable and willing to go above and beyond to help me.

–  W. S.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  J. B.–  

She was very professional, very nice, listened to my problem and solved it.

–  S. B.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  T. S.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  L. R.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

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ACA International and its design are trademarks owned by ACA International.
DigiCert is a trademark of DigiCert, Inc. and is protected under the laws of the United States and possibly other countries.

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Consumer Bill of Rights

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Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

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Effective as of February 7, 2023

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Consumer Testimonials

Learn more about what our consumers say about us