Ryan Bell

President of Midland Credit Management

Ryan Bell is President of Midland Credit Management (MCM), Inc., an Encore Capital Group subsidiary.

Bell is responsible for the strategic direction and financial performance of Encore’s U.S. debt purchasing line of business. Previously, as Executive Vice President and Chief Operating Officer, Bell was responsible for all operational units of MCM. As Senior Vice President of Operations, he led Encore’s internal legal, legal outsourcing, and bankruptcy operations. He also led Encore’s decision science group, which is responsible for asset valuation, predictive model development, and financial forecasting. Bell joined Encore in 2011 as a Vice President.

Prior to joining Encore, Bell spent 11 years in marketing and analysis at Capital One Financial Corp., primarily in the auto finance line of business. He earned a Master of Business Administration (graduating Beta Gamma Sigma) from The Cox School of Business at Southern Methodist University and a bachelor’s degree in management information systems (graduating cum laude) from Texas A&M University.

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  J. B.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  K. F.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  V. M.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  T. S.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  J. L.–  

She was very professional, very nice, listened to my problem and solved it.

–  S. B.–  

Knowledgeable and willing to go above and beyond to help me.

–  W. S.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  L. R.–  

Very helpful, organized and attentive.

–  D. B.–  

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