Mike Merle

Mike Merle is Chief Financial Officer for Midland Credit Management (MCM), Inc., an Encore Capital Group subsidiary.

Merle is responsible for managing MCM’s global finance, accounting, and facilities functions. Previously, Merle served as Senior Vice President and Chief Administrative Officer for MCM, where he oversaw human resources, facilities, and accounting for the organization. Merle, who joined the company in 2014, also previously served as Managing Vice President of Human Resources and Vice President of Strategy and Performance.

Prior to joining MCM, Merle worked for Tetra Tech, Inc., first as Chief Financial Officer and controller of a firm that was acquired by Tetra Tech, and then at the parent company leading mergers and acquisitions. Merle holds a Master of Business Administration (Palmer Scholar) from the Wharton School of Business at the University of Pennsylvania and a bachelor’s degree in civil engineering and operations research (graduating summa cum laude) from Princeton University.

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

– J. B.–

Knowledgeable and willing to go above and beyond to help me.

– W. S.–

Very helpful, organized and attentive.

– D. B.–

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

– T. S.–

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

– L. R.–

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

– J. L.–

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

– K. F.–

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

– V. M.–

She was very professional, very nice, listened to my problem and solved it.

– S. B.–

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