MCM in the Community

Midland Credit Management’s Corporate Social Responsibility program

MCM Corporate Responsibility

Our Corporate Social Responsibility (CSR) programs represent our commitment to giving back to the communities that we call our own. Our mission is to support economic empowerment through education, job training, and basic support services of our consumers and communities we operate in. Our CSR programs support these efforts with financial literacy education in our Money Matters curriculum, employee volunteerism, direct and matching charitable donations, and strategic nonprofit partnerships.

We help thousands of families in our communities and beyond

  • 40 Habitat for Humanity homes built
  • Supported education for over 4,000 children in India over the last decade
  • Gold-Level Presidential Volunteer Service Award in 2015, 2016, 2017, 2018, 2019
  • Created Money Matters, a financial literacy program taught by employee volunteers to over 2,500 high school and college students
Photo of volunteers painting a wall

5,000+ Charities supported by corporate matches and charitable donations

Photo of volunteers working

45,000+ Volunteer hours globally

Photo of volunteers helping a community

$1.5M In charitable giving

The seal of Veterans Honor Roll
The Seal of The Presidents Volunteer Service Award

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  Tabatha S.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  Jeffery B.–  

She was very professional, very nice, listened to my problem and solved it.

–  Shawn B.–  

Very helpful, organized and attentive.

–  David B.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  James L.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  Veronica M.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  Keyetta F.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  Linda R.–  

Knowledgeable and willing to go above and beyond to help me.

–  William S.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

Corporate logo for RMAi
Corporate logo for Digicert

The Industry's First

Consumer Bill of Rights

Consumer Bill of Rights Badge

Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

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Terms of Use (TOU)

Effective as of March 9, 2021

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Consumer Testimonials

Learn more about what our consumers say about us