MCM Payment Options

Pay online, by phone, or by mail. Flexible payment options put you in charge. Review your options below.

See Your Offers

Pay Online – Log in to Manage Your Account

Access your MCM account to set up and manage payment plans, make a one-time payment, view payment history, update contact information, and request email communication with Midland Credit Management. With convenient online tools accessible 24/7 from any device, the MCM payment portal puts you in charge.

Call Midland Credit Management at (877) 653-5193

Prefer to talk with someone? We have friendly and knowledgeable representatives available from 5:00 am to 7:00 pm (Pacific) Monday through Thursday, Friday 5:00 am to 5:00 pm (Pacific), and 6:00 am to Noon (Pacific) on Saturday. Call our experts to answer all of your questions and get the best deal on resolving your obligations.

We accept debit, credit and prepaid cards (Visa or MasterCard), bank wires, checks-by-phone (at no extra fee), Western Union and MoneyGram.

Mail Your Payment

Place your payment slip and payment (personal check, money order or cashier’s check) inside one of our return envelopes (or your own) addressed to:

320 East Big Beaver, Suite 300
Troy, Michigan 48083

Please remember to include the Midland Credit Management Account Number so we know where to apply the payment. Remember to place a first-class stamp on the envelope.

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

Knowledgeable and willing to go above and beyond to help me.

–  William S.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  Veronica M.–  

Very helpful, organized and attentive.

–  David B.–  

She was very professional, very nice, listened to my problem and solved it.

–  Shawn B.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  Tabatha S.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  Keyetta F.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  Linda R.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  Jeffery B.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  James L.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

Corporate logo for RMAi
Corporate logo for Better Business Bureau
Corporate logo for Digicert

The Industry's First

Consumer Bill of Rights

Consumer Bill of Rights Badge

Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

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Terms of Use (TOU)

Effective as of May 29, 2019

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