MCM Consumer Resolution Center

Midland Credit Management’s Consumer Resolution Center is here to help you address issues with your account.

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Consumer Resolution Center

We want to make it as easy as possible for you to resolve past-due debt. If you have an issue with your MCM account, our Consumer Resolution Center tool can put you in touch with the Chief Compliance Officer. Use the form below to submit a dispute.

If you prefer to communicate with us by phone or by mail about this issue, feel free to reach out using the contact information below.

Phone

877-420-0039

Mail

Attention: Chief Compliance Officer
P.O. Box 939069
San Diego, CA 92193

Contact the Chief Compliance Officer

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  Keyetta F.–  

Knowledgeable and willing to go above and beyond to help me.

–  William S.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  James L.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  Veronica M.–  

She was very professional, very nice, listened to my problem and solved it.

–  Shawn B.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  Linda R.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  Tabatha S.–  

Very helpful, organized and attentive.

–  David B.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  Jeffery B.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

Corporate logo for RMAi
Corporate logo for Better Business Bureau
Corporate logo for Digicert

The Industry's First

Consumer Bill of Rights

Consumer Bill of Rights Badge

Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

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Terms of Use (TOU)

Effective as of May 29, 2019

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