FAQs Phone Calls from MCM

It is important that our customers get their questions answered and so we’ve developed this handy set of FAQs to help our customers better understand what we do and how we can help.

Why am I receiving phone calls from a number I don’t recognize?

Midland Credit Management (MCM) communicates with consumers through letters, email, and phone calls. If your account is owned by Midland Funding or MCM and you received a phone call from a number you don’t recognize, MCM may be trying to contact you regarding your account. Please give us a call at (800) 296-2657 if you have any questions. Our account managers are available from 5:00 am to 7:00 pm (Pacific) Monday through Thursday, Friday 5:00 am to 5:00 pm (Pacific), and 6:00 am to Noon (Pacific) on Saturday.

*Please understand that this is a communication from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.