Comenity Has Partnered with MCM

Your account has a new home – Midland Credit Management

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Comenity Has Sold Your Account to MCM

Your Comenity account was charged-off and sold to Midland Credit Management. Going forward, you’ll be working with MCM to resolve your account.

Our flexible payment options are designed to fit your needs. We’ll help you understand your options, including:

  • Custom payment plans that fit your needs
  • Secure payment portal for easy account management
  • Autopay to keep you on track

We’ve helped millions of consumers like you on the road to financial freedom, and we look forward to helping you. Get to know MCM by exploring our website and learn how we can help you take control of your financial future.

Log in to our payment portal to get started.

Call Midland Credit Management at (877) 798-7999

Prefer to talk with someone? We have friendly and knowledgeable representatives available from 5:00 am to 7:00 pm (Pacific) Monday through Thursday, Friday 5:00 am to 5:00 pm (Pacific), and 6:00 am to Noon (Pacific) on Saturday. Call our experts to answer all of your questions and get the best deal on resolving your obligations.

We accept debit, credit and prepaid cards (Visa or MasterCard), bank wires, checks-by-phone (at no extra fee), Western Union and MoneyGram.

Mail Your Payment

Place your payment slip and payment (personal check, money order or cashier’s check) inside one of our return envelopes (or your own) addressed to:

PO BOX 301030
Los Angeles, CA
90030-1030

Please remember to include the Midland Credit Management Account Number so we know where to apply the payment. Remember to place a first-class stamp on the envelope.

Welcome to MCM

Comenity has partnered with MCM to continue providing you an exceptional consumer experience.
Watch the video below to learn more.

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

Knowledgeable and willing to go above and beyond to help me.

–  William S.–  

She was very professional, very nice, listened to my problem and solved it.

–  Shawn B.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  Tabatha S.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  Linda R.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  James L.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  Jeffery B.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  Veronica M.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  Keyetta F.–  

Very helpful, organized and attentive.

–  David B.–  

Accreditations

MCM works with trusted partners to ensure the highest standards of quality and service.

Corporate logo for RMAi
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The Industry's First

Consumer Bill of Rights

Consumer Bill of Rights Badge

Detailing our commitment to conduct business ethically and in ways that support our consumers’ financial recovery.

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Terms of Use (TOU)

Effective as of March 9, 2021

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Consumer Testimonials

Learn more about what our consumers say about us