Why does Midland Credit Management, Inc. appear on my credit report?

Learn about MCM, including who we are and why you see Midland Credit Management, Inc. on your credit report.

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MCM’s credit reporting policies put consumers first

MCM is a company that buys and services unpaid debt. For example, when a credit card account goes unpaid, sometimes the credit card company will close the account and sell it to companies like MCM. From that point on, MCM owns the account. If Midland Credit Management, Inc. appears on your credit report, that means the original account was sold to MCM and that your credit report was updated to reflect the new owner of the original debt.

To check to see if MCM owns debt belonging to you from an account that has been charged off, please use the look up your account tool and log in to your MCM account. If you don’t know your account number and aren’t sure whether you have an account with us, you can use your last name, the last four digits of your Social Security number, and your date of birth to look up your account.

We understand that your credit is important. MCM has consumer-friendly policies for credit reporting. Visit our credit reporting page for more information about how our credit reporting policy might apply to your account.

We help consumers like you get back on track with their past-due debt. MCM offers flexible payment options that fit your unique needs. Get more information about your account in our secure, online payment portal. Log in to get started on your path to financial recovery.

If you still have questions, our friendly account managers are available at 800-296-2657 from 5:00 am to 7:00 pm (Pacific) Monday through Thursday, Friday 5:00 am to 5:00 pm (Pacific), and 6:00 am to Noon (Pacific) on Saturday. You may also view our FAQs page to learn more about our company and the tools we offer to assist consumers with past-due financial obligations.

Testimonials

What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  Keyetta F.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  Tabatha S.–  

She was very professional, very nice, listened to my problem and solved it.

–  Shawn B.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  James L.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  Veronica M.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  Linda R.–  

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  Jeffery B.–  

Very helpful, organized and attentive.

–  David B.–  

Knowledgeable and willing to go above and beyond to help me.

–  William S.–  

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MCM works with trusted partners to ensure the highest standards of quality and service.

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Consumer Testimonials

Learn more about what our consumers say about us