Comenity Capital Bank Has Partnered with MCM

Your account has a new home – Midland Credit Management

Comenity Capital Bank Has Sold Your Account to MCM

Your Comenity Capital Bank account was charged-off and sold to Midland Credit Management. Going forward, you’ll be working with MCM to resolve your account.

Our flexible payment options are designed to fit your needs. We’ll help you understand your options, including:

  • Custom payment plans that fit your needs
  • Secure payment portal for easy account management
  • Autopay to keep you on track

We’ve helped millions of consumers like you on the road to financial freedom, and we look forward to helping you. Get to know MCM by exploring our website and learn how we can help you take control of your financial future.

Log in to our payment portal to get started.

Call Midland Credit Management at (877) 798-7999

Prefer to talk with someone? We have friendly and knowledgeable representatives available Monday through Friday, 8am – Midnight ET, and Saturday & Sunday 8am – 7:30pm ET. Call our experts to answer all of your questions and get the best deal on resolving your obligations.

Midland Credit Management accepts most forms of payment including checks, electronic checks (ACH), debit cards, Visa and MasterCard credit cards, prepaid cards, and check by phone. Online payments are limited to the following payment methods: electronic checks (ACH), debit cards, credit cards, and prepaid cards.

Mail Your Payment

Place your payment slip and payment (personal check, money order or cashier’s check) inside one of our return envelopes (or your own) addressed to:

320 E Big Beaver Rd., Suite 300
Troy, MI 48083

Please remember to include the Midland Credit Management Account Number so we know where to apply the payment. Remember to place a first-class stamp on the envelope.

Welcome to MCM

Comenity has partnered with MCM to continue providing you an exceptional consumer experience.
Watch the video below to learn more.


What People Are Saying

We help consumers resolve past-due debts. Hear what some of our consumers say about their experience working with MCM.

He took the time to, not only tell me about the detail of the account, but he actually listened when I said that I needed to ask a more poignant question.

–  J. B.–  

Very accommodating, very compassionate and understanding. [The representative I spoke with] listened to me and tried to help me as best as possible and I really appreciate it. He had outstanding customer service.

–  K. F.–  

Excellent customer service, very thorough and very patient with making sure that I understood the answer to my question.

–  V. M.–  

I don't think I would change anything. My call was answered in a timely manner and the representative was very courteous and he looked into my problem, he spoke to me very nice and I really appreciate that.

–  T. S.–  

The representative really seemed to listen, he was also proactive in his suggestions or solutions.

–  J. L.–  

She was very professional, very nice, listened to my problem and solved it.

–  S. B.–  

Knowledgeable and willing to go above and beyond to help me.

–  W. S.–  

They were willing to help me as quickly as possible, and assured me that it would be done and taken care of.

–  L. R.–  

Very helpful, organized and attentive.

–  D. B.–  


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Consumer Testimonials

Learn more about what our consumers say about us