It is important that our customers get their questions answered and so we’ve developed this handy set of FAQs to help our customers better understand what we do and how we can help.
Why does Midland Funding appear on my credit report?
If Midland Funding appears on your credit report, it means the creditor who you had the account with closed your account and sold it to Midland Funding.
Midland Funding partners with Midland Credit Management (MCM) to help consumers meet their financial obligations. Midland Funding owns your account and MCM services it and works directly with you.
What are Midland Credit Management’s credit reporting practices?
MCM believes in fairness and transparency around credit reporting. We do not report to credit reporting agencies for accounts that are more than two years old (based on the date of delinquency) and paid in full (including accounts paid in full for less than the full balance).
We also don’t start reporting on new accounts if your payments begin within three months after we send our initial letter and you continue making payments every month until the account is paid in full (or paid in full for less than the full balance).
MCM is required to delete its reporting tradeline seven years after the date of delinquency, regardless of paid status.
I have more than one MCM account, why do they appear differently on my credit report?
Midland Credit Management reports to credit reporting agencies in accordance with our consumer-first policies and all applicable laws. We do not control how credit reporting agencies display the information we provide them. You can contact the credit reporting agencies directly if you have questions about your credit report.
Why does my MCM account say it’s disputed?
When consumers notify us that their account shows inaccurate information, we’re required to notify credit reporting agencies that the account is in “disputed” status. You can log in to our secure portal for more information about your account.
There are many factors that may affect your credit report. Contact the credit bureaus directly for more information. If you have account questions, you can call our Consumer Support Services (“CSS”) at (800) 825-8131, Ext 32980. CSS hours of operation are Monday-Friday 5:00am-4:30pm PST.